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Application Process

 I'm unable to login.

For issues concerning login, please contact abacentraloffice@ameriburn.org

 I'm unauthorized to apply for verification.

Only the Account Administrator and Verification Coordinator can apply for verification on the members website. The following solutions are recommended:

  1. Have your admin or coordinator complete the application. As long as the information is accurate, it doesn’t matter who does it.

  2. Have your admin update the roster to assign you as the admin or the Verification Coordinator.

  3. If you admin is not longer with your organization or cannot access their account, please contact abacentraloffice@ameriburn.org to change your admin. Please note that we must have direct instruction from your Medical Director to do this.

Pre-Review Questionnaire

 I haven’t been sent information on how to log in.

 Please ensure the following steps have been completed:

  • My organization has applied for verification on the ABA Members Center
  • My organization has completed the BCQP onboarding process. If you are unsure of this, please contact us at bcqp@ameriburn.org.
  • I am on the approved user list for BCQP.

If all steps have been completed, please contact verification@ameriburn.org.

 The site says my password has expired and I'm not sure how to reset it.

Click “Having trouble logging in?” to reset your password.

 BCQP is malfunctioning.

Please contact BDATA support at support@bdatainc.com.

Site Visit Logistics

 I'm not sure of how to arrange ground transportation for reviewers.

Reviewers will share flight details with the burn centers so they are aware of arrival and departure times. Most commonly, burn centers will arrange staff to transport reviewers. Burn centers may also decide to arrange a ride sharing service like Uber. While uncommon, it is also possible to arrange a rental car for the reviewers.

 I'm not sure of how to integrate a fellowship review into my agenda.

Please allow for an extra half day for a fellowship review. Discuss specific timing with your reviewers.

Site Visit Process

 Technical difficulties for virtual reviewers.

If technical difficulties arise during the visit for virtual reviewers, please refer to your confirmation email for their phone numbers so you may call them to complete the review. If you are unable to reestablish a connection in video conferencing, please notify the ABA at verification@ameriburn.org.

Post Site Visit Process

 I'm unable to locate Meetings and Rounds module.

Please visit the BCQP website. Click the “verification” icon. The Meetings and Rounds module is located beside the PRQ icon.

 I haven't received my determination.

The Verification team asks that you allow up to 8 weeks for your determination. For any questions, please email verification@ameriburn.org.

For questions regarding navigating the ABA Member Center, please visit the Help Library.

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